Privacy Policy


Scope of this Policy

Any natural or legal person who has visited the NVS Brokerage website/platform and/or the mobile application and/or who may or may not have further agreed to initiate the process of opening an account with NVS Brokerage shall come under the purview of the scope of this Privacy Policy. NVS Brokerage shall always follow all such rules prescribed under the Information Technology Act, 2000, and rules & procedural guidelines set by the Securities Exchange Board of India (“SEBI”) and/or any of its regulated entities/intermediaries that NVS Brokerage is a member of.

Collection and use of your personal information

NVS Brokerage may or may not collect your Personal Information to provide services on its web-based platform or mobile application. While opening a trading and demat account with NVS Brokerage, you may be asked for certain Sensitive Personal Data or Information (as defined under the Information Technology Act, 2000) to complete your KYC (as per the ‘Know Your Client’ requirements set by SEBI) and as per the Prevention of Money Laundering Act, 2002. NVS Brokerage may or may not request sensitive information from You at the time of account opening, which would include but not be limited to (i) setting a password; (ii) financial information such as Bank account or credit card or debit card or other payment instrument details; (iii) information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, PAN, passport, drivers license, Aadhaar (voluntarily) etc. (iv) uploading signature proof/photo etc. All such information would be for the purpose of identity verification and background checking for account opening as per KYC & AML Rules, personalising services offered to you, keeping you updated on our products and services relevant to you, information pertaining to our services you’ve subscribed to, and for any legal and regulatory / audit purposes. Under Regulation 5 of the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011, NVS Brokerage is obliged to provide every registered user of NVS Brokerage with a readable copy of the personal information you have provided us. We would save such information as required by the law and as directed by the regulators, along with regulated intermediaries, to offer You our services for further regulatory, audit, and business purposes. We collect Personal Information from you only when you voluntarily use the services provided by NVS Brokerage and/or enquire to begin an association with NVS Brokerage and/or complete the process of opening an account with NVS Brokerage. Concerning security, we respect all information provided to us and take all reasonable steps towards the protection of the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us. We have implemented technology and policies to protect your privacy from unauthorised access and improper use and periodically review the same.

Aadhaar user consent policy
Voluntary Act

Providing your Aadhaar is voluntary in nature, and you will only be required to complete your account opening procedure online and digitally sign the NVS Brokerage account opening form. Your Aadhaar may also be used as proof of address as a choice for a driver's license or Passport copy, which is a voluntary decision to be made by You. Alternatively, you may go through the offline route of account opening by physically signing all such opening documents, which does not require you to share your Aadhaar information at all.

NVS Brokerage does not store any Aadhaar information

You do not input any Aadhaar details on the NVS Brokerage platform during your online account opening process. You would be issuing your Digital Aadhaar to Digilocker, from where NVS Brokerage (NVS Brokerage is registered as a Requester on the Digilocker platform) would receive information, based on your consent to allow Digilocker to share such information with NVS Brokerage, limited to (1) The last four digits of your Aadhaar / VID (Virtual ID created on the UIDAI website), (2) Full Name, (3) Date of Birth, (4) Gender, (5) Address, and (6) Your Photo. Digilocker is a part of the National eGovernance Division under the Ministry of Electronics & Information Technology (MeitY), Government of India. The Digital Aadhaar issued within DigiLocker is the same as the eAadhaar issued by UIDAI (https://eaadhaar.uidai.gov.in). DigiLocker has partnered with UIDAI to make it available automatically to its users when they link their DigiLocker account with Aadhaar. This act of issuing an eAadhaar within Digilocker and subsequently Digilocker sharing the information limited to the above points leads to behaving as a physical KYC. NVS Brokerage only receives information limited to the above points to complete the KYC of clients online. All clients may alternatively follow the offline route of account opening, which does not require sharing any Aadhaar-related information. During your online account opening process, you will also be sharing your Aadhaar with Digiotech Solutions Pvt. Ltd. to digitally sign the NVS Brokerage account opening form. Digiotech Solutions Pvt. Ltd. does not share your Aadhaar with NVS Brokerage. After you have digitally signed the account opening form, a copy of the digitally signed form will be emailed to you and NVS Brokerage for reference/audit purposes. Digiotech Solutions Pvt. Ltd. is a licensed e-Sign ASP (Application Services Provider) with CDAC, compliant with the guidelines laid down by the Controller of Certifying Authorities (CCA), India and UIDAI, to enable you to eSign the account opening forms online.

Collection and use of your non-personal information

NVS Brokerage may occasionally collect information, i.e. Non-personal information that cannot be used to identify you personally while You are using the website or mobile application. NVS Brokerage may from time to time collect information such as Non-personal information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third-party link/URL from where You arrive to our website/mobile application, which pages/URLs do You click on the NVS Brokerage website / mobile application, and the amount of time spent on each. NVS Brokerage uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information.

Usage of Cookies

NVS Brokerage may, from time to time, use cookies. Cookies are small data files that a website stores on Your computer. NVS Brokerage may use persistent cookies permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc.) and profiling information (age, gender, income etc.). While cookies have unique identification nos, personal information (name, a/c no, contact nos etc.) shall not be stored on the cookies. We will use the information stored in the cookies to improve Your browsing experience on our website by throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.

Disclosure and transfer of collected information

NVS Brokerage does not share any of your information with third parties except: (i) concerning providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by SEBI/Exchanges. Under no circumstances will we sell or rent your personal information to anyone, for any reason, at any time. NVS Brokerage has taken the best and most reasonable steps to prevent the unauthorised disclosure of your sensitive personal information. Disclosure for regulatory compliances: NVS Brokerage will share your information with judicial, administrative and regulatory entities to comply with legal and regulatory requirements. Disclosures with your prior consent: If, at any time, you choose to utilise the integrated services of third-party service partners through us, we will share your information with these third-party service partners with your prior consent. Disclosure for provision of services: NVS Brokerage will share your information with third-party vendors of NVS Brokerage as necessary. Authorised third-party vendors are bound by the same data security practices and procedures standards as we are under law and contract. They are subject to the same penalties as we are for the unauthorised disclosure of your personal information.

Privacy Statement as per EU-GDPR

NVS Brokerage shall process any personal data we collect from you by Data Protection Legislation and the provisions of this Policy. NVS Brokerage shall implement and fulfil all its obligations under the EU General Data Protection Regulation 2016/679 (“GDPR”). In case You are subjected to the above-stated Regulation, You would have the below-stated rights:

You may request your data be deleted or corrected;

You may request access to any data that NVS Brokerage has stored for providing You services;

You may request storable & readable data to be transferred to another party; NVS Brokerage shall do this to the maximum extent possible;

As and where any data is requested, it will be taken only post your prior consent.

The Client warrants that all or any securities he deposited with NVS Brokerage regarding margin requirements or otherwise are owned by him, and the title thereof is clear and free of encumbrances..

We are permitted to process your personal data in compliance with Data Protection Legislation by relying on one or more of the following lawful grounds:
You have explicitly agreed to us processing such information for a specific reason.

The processing is necessary to perform our agreement with you or to take steps to agree with you.

The processing is necessary for compliance with a legal obligation we have.

The processing is necessary for a legitimate interest pursued by us, which might be: to provide services to you; to ensure that Your trading & demat account products/services are running smoothly;

To prevent, detect, investigate and prosecute fraud and alleged fraud, money laundering and other crimes and to verify your identity to protect our business and to comply with laws that apply to us and/or where such processing is a contractual requirement of the services you have requested;
to ensure that complaints are investigated;
to evaluate, develop or improve our services; or
to keep our customers informed about relevant services unless you have indicated at any time that you do not wish us to do so.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to our site. After giving a written notice, a user, who is subject to GDPR, shall have the right to receive Personal Information and Non-Personal Information which is provided to NVS Brokerage during the usage of NVS Brokerage’s services, such that this information may be used by another entity which is technically feasible by all parties to the maximum extent possible. For sending across any notices about removal or requesting to receive all such Personal Information and Non-Personal Information, such that this information may be transferred to another entity/controller of such data as per the GDPR, all subject users are required to write to “legal[@]NVS Brokerage[.]com”. The designated Data Protection Officer for the purposes of this GDPR shall be Mr Somnath Mukherjee.

Security

Our hosting services and servers maintain their systems per industry standards and best practices to reasonably secure their customers' information, such as using SSL encryption in certain places to prevent eavesdropping and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, so you use the website and mobile application at your own risk. Your data is transmitted between your device and our servers using HTTPS protocol for encryption. HTTPS is the technology used to create secure connections for your web browser and is indicated by a padlock icon in your browser. NVS Brokerage follows industry best practices, using available and known principles when transferring and storing data. We believe the biggest threat to the security and privacy of your data is if someone gains access to any of your devices. Remember to keep your password safe and secret to prevent unauthorised access to your NVS Brokerage account. If you think that the security of your NVS Brokerage account has been compromised, change your password and contact us immediately for further assistance.

Correction/Updating or Access to Personal Information

In case of any changes concerning any of your information, especially Personal Information has been changed, or in case you would not like to continue the services of NVS Brokerage, then you would be required to either update your Personal Information or unsubscribe from any updates/information concerning notifications on the products/services that you had earlier utilised or enquired upon at NVS Brokerage. In case you would like to modify/delete any details concerning your Personal / Non-personal information or to access your information in a readable format, you would have to write to: (i) “india[@]NVS Brokerage[.]com”; and (ii) “legal[@]NVS Brokerage[.]com” or to the address: NVS Brokerage, 20/232, Adiyat Lane M.G Road, West Fort, Poothole P.O Thrissur 680004

Subject to Change

This Privacy Policy is subject to change and may be updated or revised occasionally, without prior notification to the User, at the sole discretion of NVS Brokerage. It is the User's responsibility to periodically review the Privacy Policy to determine whether there have been any revisions or updates. The last updated date of the Policy has been mentioned above for the User's reference. If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by NVS Brokerage immediately and write to us at the email ID stated above.